Modern Slavery Statement

Image showing a responsible supply chain and ethical business oversightThis Modern Slavery Statement sets out our commitment to preventing modern slavery, human trafficking, forced labour, and all forms of exploitation within our operations and supply chains. We recognise that these crimes can affect industries and communities in many ways, and we are committed to maintaining an ethical and responsible business model. Our approach is grounded in respect for human rights, lawful employment practices, and continuous vigilance across all activities.

We maintain a zero-tolerance policy toward modern slavery and expect the same standard from employees, contractors, suppliers, and business partners. This policy applies to every stage of our operations, from procurement and onboarding to delivery and ongoing performance management. Any breach, whether suspected or confirmed, is treated as a serious matter and addressed through immediate review and appropriate action.

Image showing supplier due diligence and compliance reviewTo reduce risk, we use a structured due diligence process when engaging with new and existing suppliers. This includes assessing country risk, sector risk, labour practices, and ownership structure, as well as reviewing policies, certifications, and employment controls. Modern slavery prevention is integrated into supplier selection and review, helping us identify concerns early and support corrective action where needed.

Our supplier audits are an essential part of responsible sourcing. Audits may be conducted on a scheduled or unannounced basis, depending on the level of risk and the nature of the relationship. During audits, we examine payroll records, age verification, recruitment practices, working hours, accommodation conditions, and the use of any third-party labour providers. Where issues are identified, we require a documented remediation plan and monitor progress closely.

Image showing audit checks and labour standards monitoringWe also expect suppliers to maintain clear controls against coercion, debt bondage, child labour, and passport retention. Contracts include obligations to comply with all applicable laws and to cooperate with investigations or audits. In higher-risk environments, we may request enhanced evidence, worker interviews, or independent verification to ensure that the supplier modern slavery standards are being met in practice, not only in policy.

Effective reporting channels are vital to our prevention framework. Employees and other stakeholders are encouraged to raise concerns about suspected abuses, unsafe recruitment, or any behaviour that may indicate exploitation. Reports may be made through internal management routes, human resources, compliance functions, or anonymous mechanisms where available. All concerns are handled confidentially and investigated promptly, with protection from retaliation for those who speak up in good faith.

We train relevant teams to recognise warning signs, including unusual recruitment fees, restricted movement, document confiscation, and signs of fear or control. Procurement and operational staff receive targeted awareness training so that modern slavery risks can be identified during sourcing, contracting, and supplier management. Modern slavery compliance is therefore not limited to policy alone; it is embedded in day-to-day decision-making and oversight.

Image showing investigation and corrective action processIf a concern is substantiated, we respond proportionately and decisively. Actions may include requesting corrective measures, suspending orders, terminating relationships, or notifying relevant authorities where appropriate. We believe that responsible action must prioritise the safety and dignity of affected individuals while also strengthening our long-term resilience. Each case contributes to improved controls, better risk understanding, and stronger safeguards across the supply chain.

Image showing annual review of modern slavery controlsThis statement is reviewed annually to ensure it remains current, effective, and aligned with evolving legal and ethical expectations. The annual review considers audit findings, reported concerns, supplier performance, training completion, and any changes in our operating environment. Updates may lead to revised procedures, additional monitoring, or expanded training, reinforcing our ongoing commitment to preventing modern slavery in every part of the business.

Chiswick Carpet Cleaners

A modern slavery statement outlining zero tolerance, supplier audits, reporting channels, training, remediation, and annual review.

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